CLS brings innovation to how we deliver services – designed and driven by practitioners along with local partners and members of the community they are serving. It’s not a new fad but builds on what is already working, joining up good practice and strengthening common sense, empowerment and trust. CLS assists organisations to work collaboratively with their communities and their staff teams to redesign a service that works for everyone, that evolves and is continually refined based on learning. NDTi is delivering a programme of support tailored to each area but with some common principles that govern the work.
We work with each site over approximately 18 months to plan, design, implement and evaluate their changes locally and to create a new model that continually learns and develops. Each area is unique and implementing the principles will therefore look different as the work responds to local circumstances, strengths and priorities. There is a strong national network to enable sites to share experiences, learning, tools and ideas and address common challenges.
New network members are always welcome. For more information and an informal discussion, please contact Jenny Pitts.