The Community Led Support transformation programme provides support to design and deliver different ways of working across England, Scotland and Wales.
Community Led Support is locally tailored and builds on what is already working, joining up best practice and strengthening common sense, empowerment and trust. It connects this community led approach with systems data and evidence enabling the organisations we work with to tell a story of change, learning and impact.
Why Community Led Support?
Community Led Support achieves results, but it is more than a change programme. It’s a cultural shift that unleashes capacity and opportunity by working differently. It’s a collaborative, neighbourhood based approach that is locally owned and codesigned within a framework of principles that bring people and organisations together. We aim to shape systems that:
- Deliver better outcomes for people and communities
- Prevent crises
- Maximise local strengths and assets
- Reduce waiting times and bureaucracy
- Provide evidence about economic impact and the value of prevention
- Improve staff morale and job satisfaction
- Make more effective use of resources
- Move from transactional services to relational, person-centred approaches
Qrios
Qrios (pronounced ‘curious’) is a simple, light touch, but powerful insight system.
It can help you evidence the real human and economic value of preventative, community-based work. So you can protect and grow investment where it makes the biggest difference.
When you join our Community Led Support programme, you can access Qrios at a heavily discounted rate.
Delivery explained
Commissioning the Community Led Support Transformation Programme involves joining a national network of sharing, connection and peer support. It is typically commissioned by statutory organisations that want to ignite or strengthen neighbourhood based, partnership working and values led change.
We assist the local journey to shape a shared ambition, embed strengths based cultures of practice and promote holistic, collaborative working at a neighbourhood level.
All our team have many years’ experience of working in senior roles in local government, leading and sustaining change of this nature.
What you’ll get from NDTi:
Dedicated support
from experienced NDTi experts (including coaching, facilitation and subject matter expertise).
Access to a national peer network
for connection, sharing and inspiration.
Evidence and evaluation tools
to track progress and demonstrate economic, personal and organisational impact.
Workshops, events, and tailored resources
to build capacity, confidence and provide the tools to sustain local change.
Our work

Qrios
Featured resources

More than 1,000 conversations reveal early insights from Qrios

Community hubs are transforming access to local health and care, new report finds
Research about community hubs

Cultivating the conditions for strengths-based practice to flourish
The effect of strengths-based care
Changing culture not just process: Research about Community Led Support
Report: Valuing Community Led Support
Observable Impacts of Community Led Support
What works in Community Led Support?
Tools and resources
