Working / Not Working

To develop outcomes and actions, we must start by finding out about what is going well in a person’s life and what they would change if they could - looking at things both from their perspective and from others' perspectives. This tool helps people to sort out what is working and what is not working from different perspectives and to work out ways to build on what is working and to reduce or stop the things that aren’t working. It is a really simple way of working out what is happening in someone’s life from more than one perspective, it can help to identify whether what is important to them is present in their life, and whether they are being supported in a way that makes sense to them. Problems surface where there are areas of disagreement in people’s lives. By looking at what is working and not working from different perspectives, it is clear where there is agreement and where there is difference. Finding what is working and not working from different perspectives is a key part of a person-centred review and is a way of making sure there is a golden thread from a person’s aspirations to the outcomes set in their plan.