Change that leads to better lives

Robert's Story

A Path to Confidence and Employment

Robert's Story
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When Robert Barker, a 19-year-old from Hartlepool, first heard about the supported internship programme* at NHS Choices College, he wasn’t sure it was the right fit for him. Having Asperger Syndrome and an Education, Health, and Care Plan (EHCP), Robert was initially hesitant. “I thought the other youngsters on the course would have more severe needs than myself,” he recalls.

It was his mother who encouraged him to explore the opportunity further (read what Robert's mother said about his supported internship). Attending the open evening together, they met Nickie Falconer, a tutor at the college. “Nickie made me feel very comfortable,” Robert says. “She explained what the course entailed and alleviated a lot of my anxieties.”

New Beginnings

Starting his internship as a Facilities Assistant at NHS North Tees, Robert faced challenges early on. Understanding the humour of colleagues and the occasional sternness of supervisors was not easy. Yet, he found a strong support system in his mentors, Nickie and Natalie. “They were always willing to pick up their phones and they gave me support when I found things difficult,” Robert says.

Three photos of Robert
Alt-text: Three photos of Robert, one at home ready for work, one in his uniform at his internship and one in a suit.

Through the programme, Robert shares “My self-confidence has grown greatly, I am able to listen to others, accept their point of view, take instructions, and not be scared to ask if I am unsure.”

One of Robert’s proudest moments came when he had the confidence to travel independently on the shuttle bus between Hartlepool and North Tees Hospital. He was also proud when he was “trusted to carry out my responsibilities independently,” he says.

Robert enjoyed social activities like bowling and celebrating graduation with a meal. He also appreciated the unique experience of having the course base temporarily moved to the Royal Navy Museum, where he enjoyed exploring during breaks.

Robert found the mock interviews helpful, reflecting that “they really prepared me for what was to come when I had to attend interview for the role I am currently in.”

Robert proudly shares that “I have secured employment within the trust doing a job I love and feel confident in.”

Robert credits much of his success to the unwavering support of his mentors, Nickie and Natalie. “My mentors were amazing, and I can honestly say that I wouldn’t have achieved so much in the last year without the strength, patience, and trust they had in me,” he shares. Their guidance not only to Robert but to his mother were particularly meaningful. “They were always there as a pillar of strength to guide me through.”

"Not only has it given me the confidence to go out and achieve, but also has given me the chance to achieve.” – Robert, sharing the impact of his supported internship.

Advice for Others

Robert encourages other young people with additional needs to consider supported internships. “I would definitely recommend NHS Choices College to anyone with needs similar to my own,” he says. “Not only has it given me the confidence to go out and achieve, but also has given me the chance to achieve.”

He hopes for broader awareness about the inclusivity of such programmes. “People need to know it is open to individuals with diverse needs and not just those with severe ones,” he suggests.

Could a Supported Internship Be Right for You?

A supported internship can help you learn new skills, feel confident, and achieve your dreams—just like Robert. Talk to your school, college, or local authority to find out what’s available near you and start your journey today!

*What Are Supported Internships?

Supported internships are work-based training programmes for young people with additional needs, designed to help them gain skills and confidence for paid jobs. These programmes combine workplace experience with tailored support, such as job coaches.

How to Get Involved

To join a supported internship, contact your school, college, or local authority to explore available options. These programmes are typically for young people aged 16-25 with an Education, Health, and Care Plan (EHCP). Some pilots also accept those without an EHCP. Your education provider or a job coach can guide you to the right programme and support you through the process.

Learn more about Supported Internships


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