Change that leads to better lives

CLS Spring Forward Festival Week 2

11th May - 13th May

For CLS Network members and people involved in their work only!

join the conversation: #communityledsupport

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This year's Online Spring Festival is all about Building on the strengths, taking the learning and looking forward...

Tuesday 11th May

9.30 – 10.30am Scotland’s Independent Review of Adult Social Care
In February the Scottish Government published its review, the principal aim of which was to recommend improvements to adult social care in Scotland, primarily in terms of the outcomes achieved by and with people who use services, their carers and families, and the experience of people who work in adult social care. The review took a human-rights based approach and recommended a National Care Service. Donna Bell, Director of Mental Health helped lead the work and in this session will provide an overview of the recommendations and respond to questions

11.30am - 12.30pm Getting it right for people with Direct Payments in Shropshire
Aligning Direct payments with the principles of Community Led Support is an area that is a priority for many areas. Shropshire council have co-produced a new vision and policy with people who use DPs that better reflects the lifestyle of people who use them. Three pillars of the new vision are: 1) open and honest, 2) flexible and creative and 3)clear and simple. Lorraine Currie will describe the work, along with at least one person who was involved and who manages a DP currently.

1.30 – 2.30pm Human Rights: Case studies and Q&A session
Sanchita Hosali, Director of British Institute of Human Rights will join us again for this follow on session to respond to specific questions that have been posed following the overview on 4th May. We will be using Slido to capture your questions that Sanchita will focus on in this session. This link will be shared at the session on the 4th and please do make the most of this expert workshop and contribute with your specific scenarios and questions that you would like to pose to Sanjita.

3.00 – 4.30pm 'Near Me': Enabling good conversations and health appointments at home
Near Me is a video consulting service that enables people to attend appointments from home or wherever is convenient. The service is already widely used across NHS Scotland and is now being rolled out across a wide range of public services. In this session, Aleks Atanasova will describe how it is being used in relation to the 'Well' hubs in Fife and will be joined by Dawn Robb from the Near Me team and Louise Bowen from IRISS.

Wednesday 12th May

9.30 – 10.30am CLS as a vehicle for change in Mental Health Services
Community Led Support is an approach and a way of working that applies to all adults and increasingly is being implemented in Mental Health teams as CLS moves towards a more place based way of working. The NHS England Community Mental Health Framework describes how the Long Term Plan’s vision for a place-based community mental health model can be realised, and how community services should modernise to offer whole-person, whole-population health approaches, aligned with the new Primary Care Networks. Mark Trewin, now with Rethink, has for the last year been MH Social Work Lead with the DHSC and will share his thoughts and insights about the opportunities for MH services in adopting this approach.

11.30am – 12.30pm Pharmacies supporting carers in S. Ayrshire
Phil White (Partnership Facilitator) and Alex McMillan (Community Pharmacy Advisor) from S. Ayrshire Health and Social Care Partnership will describe an innovative project they have been implementing over the last year which has involved working together to support unpaid carers by using community pharmacies as a point of contact for carer support.

1.30 – 2.30pm Learning from Covid 19 - Unexpected Community
During the last year we have really seen the richness of what is possible when we let communities do what they do best without interference. How do we build on this, support those natural sources of support and goodwill that exist and reach beyond the commissioned "community sector" to the real and often 'unexpected' community? Raj Singh and Caroline Harding will share their learning from Somerset.

3.30 – 4.30pm Thurrock volunteers: an integral part of CLS
We know that having members of the community providing peer support and working alongside practitioners is a powerful way of responding when people do need support or advice. In Tilbury, local volunteers are an integral part of how the 'Talking Shops' work. Local councillor, Steve Liddiard and Chris Talbot who volunteer, will describe, along with members of the CLS team, how their partnership works and the difference it makes to people locally.

Thursday 13th May:

9.30 -10.30am Ask about Advocacy?
At NDTi our Advocacy and Voice activities ensures that the voices of disabled and older people are central to decision making about the support they receive to live inclusive lives. Gail Petty who leads this work will support us to consider 1) How do we maximise choice and control using advocacy in the CLS journey 2) How do we ensure the breadth of advocacy [Care Act, IMCA, Community, complaints] is considered in CLS.

11.30 am -12.45pm Telling and sharing stories to learn about what matters
People’s stories are the best way to demonstrate and understand the difference CLS is making. Helen Bown will lead this session which is for anyone associated with or interested in CLS. We will hear how one CLS area is using change stories to learn about what really matters to local people, and then think together about how we can all get better at doing this in ways that engage local people and partners, not just statutory services and teams.

1.30-2.30pm Empathy and talking about emotion in the workplace
Leaders who can’t talk about emotion spend an inordinate amount of time managing problematic behaviours. Come and explore how to practice empathy and talk about emotion in the workplace - we’ll be using Teresa Wiseman’s model of empathy and you’ll come away with some words and ideas for how to name emotions and talk about emotional atmospheres at work. Jacqui Sjenitzer (NDTi) will share how emotionally intelligent leaders have mastered the skillset of recognising, naming, and discussing emotions with their teams, leading to a greater culture of psychological safety (which in turn leads to greater employee engagement, job satisfaction, performance and commitment).

3.30 – 4.30pm All about CLS
Anything you ever wanted to ask about CLS? Anything from the festival sessions? Use this opportunity of a closing plenary for reflections, discussions and questions that the ‘CLS panel’ will aim to respond to. To open the floor to as many as possible please send your questions in advance where possible.

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Karen Dawkins

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Bath (Registered Office)

National Development Team for Inclusion
4 Queen Street

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