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CLS Autumn Fest

**FOR CLS MEMBERS ONLY**

10th – 19th November 2020

Tuesday 10th November: 9:30-10:00 am
Introduction to festival and CLS programme update Andrew Cozens, Chair of NDTi Board will open the festival and provide some reflection on the where the sector finds itself currently, and share how the NDTi has been faring and how we are looking to the future. Jenny Pitts, Programme Lead, will then share news and updates on the Community Led Support programme and what to expect over the next ten days of the festival.

Tuesday 10th November: 11:00 am-12:00 pm
Keynote speaker: England
Fran Leddra (interim Joint Chief Social Worker for Adults with the DHSC) is a great advocate of strengths-based practice and has experience of implementing CLS over recent years in Thurrock. Fran joined us at the June festival and in this session will provide an update and share her views on how things are progressing. There will be an opportunity to ask questions and share thoughts, which you are encouraged to do.

Tuesday 10th November: 1:00 pm-2:00 pm
Keynote speaker: Wales
Stephanie Griffith is the Improvement and Development Manager with Social Care Wales which is the social care regulator with responsibility for workforce development of the social care and early years sector as well as supporting social care research and service improvement in Wales. Community Led Support has always resonated with policy direction in Wales and Denbighshire were one of the first CLS sites. Stephanie will share the work they are doing in Wales and some of the early themes emerging from this. There will be an opportunity for Q&A and discussion.

Tuesday 10th November: 3:00 pm-4:00 pm
Keynote speaker: Scotland
Joanna MacDonald is Chief Officer for Argyll and Bute HSCP and Convenor of the Adult Social Care Committee for Social Work Scotland. Community led support is well embraced in Scotland and Joanna will share her thoughts and insights about the future for health and social care in Scotland and the role of strengths based approaches as we move forward. There will be an opportunity to share questions and comments and to contribute to an informal discussion on the issues raised.

Wednesday 11th November: 09.30 am – 10.30 am
The Art of Commissioning
The Art of Commissioning has grown out of the CLS programme and works with a small number of areas to come together as a learning network that aims to redesign and model a radical approach to commissioning. Leeds, Bradford and Croydon are all focusing on the area of 'homecare' working with partners to change established models and demonstrate the art of the possible. Chris Lewington will describe the approach with contributions from the areas involved sharing their work to date. Please come along to find out what's happening, explore the issues and contribute to a lively discussion about the art of commissioning.

Wednesday 11th November: 11:30 am- 12:30 pm
Practicalities during COVID
The demands and pressures from responding to and living in a global pandemic continue for all of us. We've heard and seen amazing creativity, resilience, reduced bureaucracy, genuine building and trust in relationships; despite an air of being Covid weary, much of this brilliance continues. Phil White shares South Ayrshire's approach and support to those shielding. Please bring along your own practical examples of what has changed and what you are keeping during this time to continue to strengthen the way ahead.

Wednesday 11th November: 1:30 pm- 2:30 pm
Community Lens Index update
Attitudes towards the value and effectiveness of community based supports differ across individuals, teams, organisations yet this is a crucial factor in determining how people are genuinely supported to consider these options. Raj Singh will describe the Community Lens Index (CLX), which provides an accurate and visual gauge to understand the prevailing culture within the workforce and the extent to which these community solutions are currently being considered. Raj will also share some initial highlights from CLS sites using the CLX to support their local exploration.

Wednesday 11th November: 3:30 pm-4:30 pm
Taking a whole system approach
One of the myths about CLS is that it is about 'demand management'; another is that it is all about community hubs; and another is that it is all about social work! Yet we know that CLS will have maximum impact when a whole system approach is taken. In this discussion, Mike Richardson will share his thoughts and experiences of how we need to cast a wide net to maximise the reach and the benefit of CLS. Inherent in this is the importance of data to understand the big picture and how one part of the system impacts on another. Come along to hear Mike's views, share your thoughts and experiences and take part in the discussion.

Thursday 12th November: 9:30 am – 10:30 am
Peer forums and shared decision-making
One of the ways that the culture of trust and empowerment is demonstrated in practice is through the development of 'peer forums' whereby teams come together to make collective decisions which would have previously gone through panels. Andrew Ramsay, Transformation Lead from Bradford MB Council will share their experiences of implementing this approach, the learning and the benefits. If you have experiences of your own to share please come along prepared to do so as well as to ask questions and to contribute to our shared learning in this area which is an immensely popular aspect of CLS when done well.

Thursday 12th November: 11.30 am – 12.30 pm
Working together around place
We often say that community led support involves taking a place based approach to change. But how broad is our thinking about who we need to be connecting with in order to take a truly community wide approach and how far do we stray from our comfort zones? Somerset have been implementing CLS for over five years and Pip Cannons, Strategic Commissioner, will describe how, as a result of the pandemic, she has moved into areas of work previously untouched with unexpected benefits. Come prepared to be inspired, find out more, and contribute your own thoughts and experiences in relation to what taking a place based approach really means.

Thursday 12th November: 1:30 pm- 2:30 pm
CLS Evidence and Learning
“Those who tell the stories rule the world” – Hopi Native American Proverb. Join Helen Bown for an interactive session on evidencing change through creative means. Helen will share updates about the CLS collective approach to evidence and learning, some tools to help you share your site’s stories (and other data!), and plans for developing a CLS Personal Outcomes Star. This session is particularly aimed at site Implementation and Evidence & Learning leads but all are welcome.

Thursday 12th November: 3:30 pm-4:30 pm
Working in an integrated service model
Special; Different; Challenging; Opportunity - whatever the terms used to describe implementing Community Led Support in an Integrated Care Organisation, it brings its own set of characteristics. Yet working in a joined up way is vital for people to experience the best possible support and this session will be of interest to anyone looking to bring health and social care together with learning about what "integration" means in practice. Jo Williams, Director of Adult Social Services with Torbay Council, reflects on Torbay's journey so far and her experience of juggling demands of two organisations to ensure that, despite the current challenges, the principles of community led support are at the forefront of delivery.

Monday 16th November: 1.00 pm – 2.00 pm
Commissioning for wellbeing in Scotland
Des McCart is the Community Solutions lead with Healthcare Improvement Scotland and has been supporting CLS in Scotland for over five years. In this session Des shares his thoughts on the role of commissioning in supporting stronger communities and widening the market to support locally grown alternative service models. Joining Des will be joined by colleagues sharing examples from across the country.. There will be time for Q&A and discussion about how we create a vibrant and diverse range of support for people in the current health and social care landscape in Scotland. However, this session will be of interest not just to those in Scotland and it will be complemented by the following session at 3pm.

Monday 16th November: 3:00 pm-4:00 pm
Alternative models of provision (1)
Bill Love, Development Director with the NDTi, hosts this discussion which follows naturally on from the previous session and explores some different examples of those alternative models of support which are in place across the UK. Bill will be joined by colleagues from Keyring, Community Catalysts and by Sam Smith from C-Change Scotland (and Small Supports partner). There will be lots of examples shared as well as opportunities for Q&A and discussion.

Tuesday 17th November: 09.30 am – 10.30 am
Unexpected Community
During lockdown, our communities did what they always do in a crisis - they used their ingenuity, skills and natural assets to take care of one another. Some of the gems that appear as a result are often unexpected and can't be planned for. However, what we can be is ready to receive these community gifts and open to letting them flourish. In this session Raj Singh will share some examples and we'll discuss how to recognise what ingredients are needed for good partnership and engagement with people locally who are, lets face it, the experts in our community's infrastructure.

Tuesday 17th November: 11:30 am- 12:30 pm
Alternative models of provision (2)
One of the joys of working with new CLS partners is finding out those things they are already doing which are inspiring and thought-provoking. Swindon have an innovative provider model that involves a partnership with one organisation that coordinates a collaborative model across the town, challenging traditional assumptions about how a 'market' works. This session will be hosted by Chris Lewington who will be joined by colleagues from Swindon who will describe the arrangement and how it works. There will be an opportunity for Q&A and discussion.

Tuesday 17th November: 1:30 pm- 2:30 pm
Making the economic case for inclusion
CLS is about doing the right thing but we know that given the enormity of the financial pressures at present, savings targets are never far away. But doing the right thing - taking in a strengths based and inclusive approach - does not run counter to making economic efficiencies and indeed we believe there is a business case for inclusion. In this session Helen Bown will consider what the evidence so far is showing about the financial benefits of implementing CLS and, with Mike Richardson, we will consider how, within the CLS community, we can demonstrate the financial value of inclusion and what this requires. This is an exploratory conversation which we are keen to know the interest in taking this thinking further. Please get your economic hats on, get the brain cells working and tell us your views.

Tuesday 17th November: 3:30 pm- 5:30 pm
CLS Leaders Network
This session is aimed solely at those responsible for leading the implementation of CLS in their area, whether they have just embarked on the task or have been going for many years. It will relaunch our CLS Leaders Network, a supportive forum based on shared learning and experiences and trusting relationships. Participants will receive the joining link by email.

Wednesday 18th November: 9:30 am – 10:30 am Supporting Volunteers
Talking Points in Denbighshire have been well supported for many years by local volunteers. This has obviously changed under COVID and in this session Hazel Wilson and Jason Haycocks will share two related pieces of work which came about in relation to the pandemic but which they have discovered have benefits beyond this too. One is the Volunteers project and the Volunteer telephone befriending service. There will be time and opportunity for Q&A and discussion about we support those people locally who give up their time to make community led support a reality and the vital role that peer support plays in bringing it to life.

Wednesday 18th November: 11.30 am – 12.30 pm
Supporting people leaving hospital
We know some areas have used the CLS approach across Hospital settings to greatly improve the experience for people, working in an integrated way and promoting a strength based approach to leaving hospital. This session provides an opportunity for practitioners to share their practice and system changes. Has COVID provided an opportuntiy to accelerate changes or hampered creativity and autonomy? Collective problem solving in action!

Wednesday 18th November: 1:30 pm- 2:30 pm
Adult Social Care COVID-19 Taskforce
David Pearson (former President of the Association of Directors of Social Services) led the Social Care Sector COVID-19 Support Taskforce between June and August. The taskforce was set up to oversee the delivery of the government’s Social Care Action Plan and the Care Home Support Plan and to provide advice on the requirements for the response to COVID-19 as we move into the winter. David will share a summary of the recommendations of the report that was submitted in August (the full report is available online) and there will be opportunity for questions and discussion.

Wednesday 18th November: 4:00 pm-5:00 pm
CLS and mental health
As more areas are beginning to explore the value of community led support for people with mental health needs there is an increasing body of experience about the opportunities and challenges and the value both for people and for organisations. David Solely is currently Principle Manager and Lead Commissioner in Denbighshire and has a background in working in mental health services. David will share some of his experiences of implementing strengths based approaches. This is a growing area for CLS and we are keen to capture the learning across the network. Please join us to share your experiences of how CLS is being implemented in MH services in your area, or your questions and comments if this is an area of work you are embarking on.

Thursday 19th November: 9:30 am – 10:30 am
Community partnerships in action
Partnership is at the heart of community led support and relationships based on trust are key to forging new ways of working. In Torbay there have been some great partnerships formed in recent months, and Emma Seaman (Eat that Frog) and Becky Morgan (Development Manager with Torbay ASC) share experiences of Torbay Community Support Alliance as they have developed the relationship between Community and Statutory organisations. In this session they will provide an honest account of what went well and the learning from what didn't. Come along to hear about their experiences and to share your own about sustaining new partnerships and the learning from COVID.

Thursday 19th November: 11.30 am – 12.30 pm
Virtual community hubs
One of the more tangible aspects of CLS is the development of community hubs - (Talking Points/ Talk Local/ What Matters/ Wells/ Blethers etc. etc.) that provide community spaces where people can talk and get support and advice. In a pandemic these have had to change and to adapt to new and different needs. Along with the a different offer to local people, those working in the hubs have had to change how they work too. Please join this session to share your experiences about how hubs have changed in your area and what that has meant for our learning about supporting poeple differently. This is a participatory session in which we hope to hear about the experiences across the network and the learning going forward.

Thursday 19th November: 1:30 pm- 2:30 pm
Strength based ‘transitions’
Getting it right for young people as they plan for the future and, with their families, are faced with negotiating the myriad of services and supports that are involved in living a good life is a crucial aspect of community led support. Linda Jordan works in the NDTi Children and Young People’s programme and will share the learning about how we ensure that children, young people and families who are most at risk of exclusion have more choice and control over their lives, are included in their local communities and achieve better outcomes. There will be an opportunity for questions, and you are encouraged to contribute to discussions about what we need to do to get it right for more young people.

Thursday 19th November: 3:30 pm- 4:30 pm
Closing keynote speaker
Now Corporate Director of Adult & Housing with Oxfordshire County Council, Stephen Chandler was instrumental, eight years ago, in initiating and shaping what we now call community led support. In this session Stephen will share his views on what we, as a community led support community, bring to the future of getting support right for people and what we need to do to make that happen. Come and listen, be inspired and share your questions and thoughts as part of the following discussion.

Please contact clarissa.galloway@ndti.org.uk for more information.
 

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