We do update this Policy from time to time so please do review this Policy regularly.
In running and maintaining our website we may collect and process the following data about you:
We want to make our website as useful and reliable as possible. In order to make our website a better experience and to provide some of the services we provide we use small files, called cookies, to store small amounts of information on your device (e.g. PC, tablet or smart phone). They cannot be used to identify you personally.
This information is used to improve services for you through, for example:
If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively affect your experience on the site.
There are two types of cookie you may encounter when using our website:
First Party Cookies
Third Party Cookies
We use the HotJar customer experience analytics service to help us analyse how visitors use our website. The HotJar service records, on an anonymous basis, information such as mouse clicks, mouse movements and scrolling activity. We use this information to improve our website, make it more user-friendly and monitor that it is performing correctly. We do not collect or transfer to HotJar, any personally identifiable information. Hotjar does not track or record visitors which have cookies disabled. Visit the HotJar site for more information.
We may use the information that we collect from you to provide our services to you.In addition to this we may use the information for one or more of the following purposes:
We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.