Ensuring that our workforce has the right skills, knowledge and experience to work alongside people who may challenge is an important part of any model of care and support.
This guidance has been developed in partnership with people, families, employers and commissioners to help with decision making around workforce development in the context of people who may challenge. It has been designed to provide guidance in relation to supporting people with a broad range of support needs, including people with mental health needs, a learning disability or someone with dementia.
Effective workforce development takes account not only of worker skills, knowledge and expertise but how they are recruited, retained, supervised, supported and worker behaviour is monitored and reviewed.
A personalised strategic approach to the needs of workers is as important as understanding and supporting people with care and support needs who may challenge.
By developing this guide to workforce development and people who may challenge we hope that employers and commissioners will have the confidence to work in partnership to promote workforce development solutions that enable workers and the people they support to have confidence in each other and thus reduce the likelihood of people who may challenge being adversely impacted in their opportunity to live independently and as part of their local community.
National Development Team for Inclusion
Skills for Care
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