This is a helpful tool and is essential to use when people don’t use many words to speak.
It is also important to use when the ways that people communicate with their behaviour are clearer than the words that they use, or when what people say and what they mean are different. In our experience, most people could benefit from a communication chart. It helps us to focus on what someone is trying to communicate, whether they use words or not. It is easy to assume that someone doesn’t have much to say if they rarely speak, but it isn’t the case. This person-centred thinking tool helps us to find other ways of communicating well together. It ensures that people are understood. This is so important, especially for people who rely on others for support. Having the power to communicate and be understood is central to people having choice and control in their life.
It helps us to focus on what someone is trying to communicate, whether they use words or not. It is easy to assume that someone doesn’t have much to say if they rarely speak, but it isn’t the case. This person-centred thinking tool helps us to find other ways of communicating well together.
