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Striving for Excellence

This programme is for independent and voluntary sector providers of locked residential rehabilitation services for people with mental health issues or learning disabilities living in the East Midlands.

It is made up of the following:

  • A series of seminars for key staff and people using services to promote a more personalised and inclusive approach
  • A shared sense of what excellent services could look like, captured in an Excellence Framework
  • Learning exchange visits between members which lead to individual action plans for each service.

Below you can access stories of how services are striving for excellence that capture and share ideas for service improvement.

(Please note: NDTi was commissioned to deliver a staff development programme promoting a more personalised and inclusive approach for those living and working in locked rehabilitation services in the English East Midlands. While the current inspection routine has a focus on risk prevention, our work in this project is to focus on sharing positive practice and innovation. The framework, stories and case studies have arisen from members of the Striving for Excellence programme and NDTi has not independently verified what we have been told. The overall purpose is to stimulate reflection and celebration for every step forward, whether large or small.)

We have created a reflection tool that poses questions for you to think about when reading through the stories below. You can download the reflection tool here.

Getting to know the person:


Design and architecture:


Staff role and development:


Therapeutic environment:


Valued roles:


A life in the community: