Change that leads to better lives

Local people to help shape the future of local services

A transformational partnership between services and local communities has been launched. A new programme in East Renfrewshire will help shape the future of local services by working with local people, staff and services.

Audit Scotland yesterday released a report stating their view that "transformational change is not happening fast enough to deliver the Scottish Government's ambitious vision for health and social care". Whilst detailing good practice examples which are happening across the country, the report notes that these are often small scale, and concludes that "current health and social care models are unsustainable."

East Renfrewshire Health and Social Care Partnership has joined forces with the National Development Team for Inclusion (NDTi) to develop a preventative community-based and sustainable model for delivering care and support. The aim is to enable more people to stay living at home for longer, with the right support and information to avoid crises and unnecessary hospital and care home admissions.

NDTi (working with Outside the Box) is working with a small number of Health and Social Care Partnerships to deliver a programme of transformation known as Community Led Support. The programme builds on work in England and Wales that is being shown to deliver real, cultural change to the way that services engage with and provide support to local people. The Audit Scotland report notes that "integration authorities need to shift resources, including the workforce, towards a more preventative and community-based approach. Even more importantly, they must show that this is making a positive impact on service users and improving outcomes". This is precisely the approach embodied in the Community Led Support Programme.

This partnership between East Renfrewshire and NDTi is timely in Scotland in that Health and Social Care Integration provides a backdrop to develop new and transformative ways of working with localities and neighbourhoods. The Scottish Government, working with its partners is very keen to encourage and support initiatives which seek to genuinely engage people in delivering services fit for the future.

The Joint Improvement Team has been supported NDTi in bringing Community Led Support to Scotland and Healthcare Improvement Scotland is keen to support the work on the ground as it develops.

Frank White, Head of Health and Community Care, East Renfrewshire, said:
“East Renfrewshire HSCP is working with individuals, community groups and our staff to create opportunities for better ways of working.
Our aim is to achieve better outcomes for people that will mean our residents live longer, healthier lives at home supported by family, their community and a range of services. Working with NDTi we believe we can develop approaches that help us get better at connecting people to a whole range of resources that will focus on prevention and delivering person centred support.”

Lou Close, Scottish lead for NDTi said:
“The Community Led Support model is already making a positive impact on local people in Scotland who are getting involved right at the start in planning and shaping what it will look like locally. This is putting local people right at the heart of the new way of working, shifting power from statutory authorities in order to work in partnership with local people as well as local voluntary and community groups to develop integrated community based health and social care support.”

Bill love, Head of Development Support at the National Development Team for inclusion, said
“East Renfrewshire and the other HSCPs are joining an exciting partnership that includes Denbighshire, Calderdale, Shropshire and Somerset. Together we are developing new ways of listening to and working with communities that will have profound impact on how services are planned and provided in the future.”

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