Change that leads to better lives

Launch of the 3rd Edition of the Advocacy Quality Performance Mark

The revised Advocacy Quality Performance Mark (QPM) is being launched on the 3rd of April by the National Development Team for Inclusion (NDTi). The launch event is taking place at the House of Lords, hosted by Baroness Claire Tyler of Enfield.

Originally developed by Action for Advocacy (A4A), the QPM is a tool for providers of independent advocacy to show their commitment and ability to provide high quality advocacy services – essential for people to have their voices heard, to exercise choice and control and to live independently.

The QPM was reviewed by NDTi, who were asked by the Department of Health and the A4A Board to work in consultation with providers, users and commissioners of advocacy services to build on and update the work of Action for Advocacy, which sadly ceased operations in 2013.

Tom Raines, NDTi Voice, Choice and Control Lead said:
“We have had a really positive response from advocacy providers, people who access advocacy, commissioners, funders and former A4A team members, who have worked with us to revise the QPM and help to develop the 3rd edition of this vital tool. The application process has been streamlined to be as straightforward as possible, while retaining the rigour required to ensure that high standards are met.”

The QPM works in conjunction with the Advocacy Code of Practice, which has also been reviewed as part of this work, enabling providers to demonstrate how they are meeting the different standards set out in the code. It is available to organisations providing independent advocacy in England, Wales and Northern Ireland. Further information can be accessed and applications can be made via a new website which has been set up by NDTi to manage the assessment process

Rob Greig, Chief Executive of the NDTi said:
“Ensuring the voice of people is heard is vital if they are to be supported to live full and inclusive lives. We are delighted that NDTi will now be working with independent advocacy providers to support this through enabling organisations to attain the standards needed to deliver high quality advocacy and communicate this to people who use and commission advocacy services.”

The Scottish Independent Advocacy Alliance (SIAA), supported by the Scottish Government, hosts a Quality Assurance Project specific to independent advocacy providers in Scotland. For more information, please visit the SIAA website:

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